1. Are pets allowed?

This is a NON pet friendly property. Please inquire with additional questions.

2. What provisions are included in my rental?

Since all Sweetwater cabin rental properties are privately owned cabins and not hotel rooms, they are fully furnished and include a living room, kitchen with kitchen appliances, bedrooms, and bathrooms as described on each property detail page. The following items are also provided in your cabin:

Provisions INCLUDED in your rental:

Fully furnished home with appliances
Complimentary welcome gift
Bath & Beach Towels, Wash Clothes, Hand Towels, Linens/Bedding, Plates & Cutlery, Drinking Glasses, Crockery, Cooking Utensils, Various Pots & Pans, Dishcloths, Potholders, Hair Dryer, Coffee Maker, Toaster, Blender, Crock-Pot, Microwave, Dishwasher (most), Washer/Dryer (most), Propane Grill (propane tied to house), Hot Tub (most), Outdoor Fire Pit, TV, Internet.
COMPLIMENTARY STARTER SUPPLY of Coffee (drip coffee only), Sugar Packets, Salt and Pepper Packets, Powdered Milk Packets, 1 Kitchen Sponge
This property will be supplied with 4 Laundry pods, 4 Dishwasher pods, 2 rolls toilet paper per bathroom (1 on holder and 1 under sink/drawer), 1 Paper Towel (under kitchen sink), 6 Trash bags (under kitchen sink), 1 Travel Sized Shampoo/Conditioner per bathroom, 1 Bar Soap per bathroom. Additional supplies can be purchased at local supermarkets.
**A limited supply of bath towels/beach towels/wash clothes/hand towels are provided so laundering may be necessary during your stay

Provisions NOT included in your short-term rental:

Food
Firewood
Spices (except for salt and pepper packets)
Facial Tissues
Hangers (some owners provide)
Saran Wrap/Tin Foil/storage containers
Paper cups/paper plates/plastic silverware
Tea Kettle (some owners provide)

**Our cabins are for short-term rental use only therefore, if an item is not listed as a provided provision, please assume it is not provided

3. What are check-in and check-out times?

Check-in: 4:00 pm
Check-out: 11:00 am

*For the safety of guests and cleaners please do not enter the cabin before 4 pm or leave later than 11 am.

4. Where is the nearest grocery store?

There is a local grocery store in Kingston, OK called Super C Mart. The nearest Walmart Supercenter is in Madill, OK.

5. When do I receive the cabin directions and door code?

The property management system automatically sends cabin information 5 days and again 1 day prior to guest arrival if you are paid in full. If you have a balance due the system will not send the cabin information, so please make sure you have made all payments. The information will come from Sweetwater Cabins, not VRBO/Homeaway etc. If you have booked with Airbnb, the arrival information will be in their messaging app.

*Please check your junk, spam, and trash mail if you cannot find it. We cannot guarantee we will be able available to resend the information on the day of your arrival, so please contact us immediately if you have not received it 3 days before your arrival date.

6. Why does Google Maps/GPS not pull up the exact address?

Because this area is still being developed and is so rural, Google Maps/GPS will NOT be able to locate your cabin (there are a few exceptions). That is why we provide WRITTEN driving instructions that will lead you directly to your property. We highly recommend printing the driving directions you received before getting on the road

7. Why do I not have great cell phone reception

Phone reception can be very intermittent on your trip and in the area. It will be a dead zone to some carriers because of the rural location and all of the trees/mountains. Also, you may not have cellular service in the area because some carriers have no satellite access there, even if you are on the cabin WiFi. It is getting better each year, but we are not quite up to city standards when it comes to technology!

9. Why can't I open the door to the cabin?

Most of the cabins have keyless door pads, you enter the code provided (turns green or makes a noise), turn the lock knob, and then turn the door handle. If there is no lock knob, then enter the code (turns green or makes a noise) and turn the door handle. If it doesn't work (turns red) wait a few minutes to reset and try again. Before trying again please make sure you are at the correct cabin, some cabin names are similar and easy to mistake as yours. If you have never seen these types of locks and are worried, go online before you leave and take a look, so it won't be so foreign to you.

10. Can I ride my ATV/4-wheeler on the county roads?

Soldier Creek is a "golf cart" community. However, please be respectful to the local residents and follow all traffic laws.

11. Can I bring my gun?

Yes, you may bring your registered gun to the cabins. Guns must always be unloaded and in a locked box while in the cabin. Guns left on the premises will be forfeited to the police and guest must arrange to pick it up with the department. For the safety of our staff, there are no exceptions to this rule. Shooting your gun for recreational purposes within the city limits and outside hunting areas is strictly prohibited and can result in police arrest.

12. Do you offer discounts?

Yes, the following year-round discounts are provided for 2 or more-night stay. We also offer seasonal and 'just because we feel like it' discounts that can be found on our Facebook page. Be sure to follow us to receive discount notices.

$35 Active Military Discount, Active Firefighters and Police Discount, Active Teachers Discount, and Retired Vets
Stay 3 nights, get 4th night 50% off, excludes holidays and high season days (summer, spring break, etc)
Stay 6 nights, get 7th-night FREE year-round offer

13. Do you allow events?

Yes, we do allow events. Events include weddings, large birthday parties, bachelor/bachelorette parties, sorority/fraternity parties, baby/bridal showers, corporate events, family reunions etc. Please note that confetti, glitter, glue, wax, silly string, etc, and taped decorations on the home and/or on the furniture are not allowed and the house must be left in the condition it was received prior to guest departure.

Events require a direct booking, a minimum 3-night stay and a minimum of $250 event fee. Contact us to create your custom event experience. Per the cabin owners, if a guest has an event and the required fees have not been paid all guests will be required to vacate the property and no refunds will be provided.

14. Why is the fireplace not working?

Indoor and outdoor fireplaces are seasonal. Fireplaces are turned on October 1 and turned off on May 1st. On the refrigerator there is a QR code for an instructional video that shows how to use the cabin fireplace, hot tub, and TV's. There are also QR codes near each fireplace timer and hot tub. Please watch the video before contacting the office for a service call to avoid possible service fees.

15. What is expected of us during our stay?

Our homes are all privately owned so as their guest kindly treat their home with the same love and care you do your own, this includes following our STANDARD HOUSEGUEST ETIQUETTE:

Please arrive and depart on time, arrival time is any time after 4:00 pm and departure time is no later than 11:00 am.
Clean up after yourself and have your guests do the same. A vacation rental cleaning differs vastly from a regular household cleaning and the cleaning fee paid does not include maid service such as picking up trash, emptying refrigerators, etc. Please respect our cleaners and their time by leaving the house tidy and by following the check-out procedures provided.
Supervise children and other adult guests at all times and do not allow them to rough house in or around the house, put feet on or jump on furniture, move furniture, bang on walls, slam doors, use game sticks as swords, hang from railing or cabinets, pee or vomit in the hot tub or on bed linens, etc. and please make sure their rooms are tidy and neat before check out.
NEVER bring your pet to a home that is NOT pet friendly (ADA service animals excluded, emotional support dogs are not excluded). Some owners/their children are highly allergic and we ask that you not jeopardize their health by bringing an unapproved pet.
NEVER smoke (including cigarettes, marijuana, cigars, etc) inside the home or throw your butts on the ground.
Respect other guests by keeping your noise level down and adhering to the town's quiet hours.

16. What do I need to do before I leave the home?

The home you rented is privately owned and the owner's goal is to provide you with a HOME away from home. Before your departure, we kindly ask that you to:

Clean up after yourself and leave the cabin tidy.
Please dispose of all indoor trash into outdoor green dumpster (across the street).
Run the dishwasher
Do Not strip sheets off beds. Simply leave beds unmade.
Start a load of white bath towels in the washing machine.
For safety reasons please be sure all doors and windows are locked, fireplaces are turned off, the hot tub cover is on, and the thermostat is set between 70-72
PLEASE Remember to remove all your personal items from the refrigerator, pantry, closets, drawers, and under beds. There is now a minimum $45 postage/handling fee for all returned items due to miles, time, and gas required to mail left contents. Post office drop-off is done one time a week. You can also pick up left items at our Lost and Found office.

Golden Rule: Leave it in the condition you found it!